14-day money-back guarantee
Customers may request a full refund within 14 calendar days of an initial purchase of a Core Trail Labs subscription or product plan.
Refund Policy
Refund terms for Core Trail Labs DOO subscriptions and product plans.
At Core Trail Labs DOO, we want customers to purchase our products with confidence.
Not refundable after processing
Subscription renewals are not eligible for refunds once processed, and customers are responsible for canceling before the renewal date.
Duplicate charges will be refunded
If the same transaction is charged more than once because of a billing error, Core Trail Labs DOO will refund the duplicate charge.
Refunds
Refund rules for purchases and renewals
This refund policy follows the exact structure and business rules you provided for CTL Web.
1. 14-Day money-back guarantee
Customers may request a full refund within 14 calendar days of their initial purchase of any Core Trail Labs subscription or product plan.
To request a refund, please contact support@coretrailabs.com and include your account and purchase details.
Approved refunds will be issued to the original payment method used for the purchase.
2. Subscription renewals
Subscription renewals are not eligible for refunds once processed.
Customers are responsible for managing or canceling their subscriptions before the renewal date.
3. Duplicate charges
If a customer is charged more than once for the same transaction due to a billing error, Core Trail Labs DOO will issue a refund for the duplicate charge.
4. Contact
If you have questions regarding refunds or billing matters, please contact:
Core Trail Labs DOO
Email: support@coretrailabs.com
Website: https://coretrailabs.com